top of page
Refund Policy
Change of heart, wrong size, or just need a different fit? We've got you. Start any return or exchange through: brasileidallc@gmail.com
The general rundown
-
Full-price domestic orders are eligible for one-time exchange, store credit, or refund to your original payment method within 14 days of delivery.
-
Sale items are final sale and not eligible for return or exchange.
-
Orders using promo codes or discounts of 25% or more are final sale — no returns or exchanges.
Return conditions
To be accepted, returned pieces must be:
-
Unworn
-
Tagged, with all liners attached
-
In original Brasileida packaging
Items returned stained, soiled, scented, or damaged will be rejected — we're only able to accept returns that meet the conditions above.
Shipping
Most Brasileida orders ship within 2-4 weeks. Each piece is made with care, so we ask for a little patience while yours comes together.
bottom of page